This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
information about how Yahoo! uses this information.
When you make a purchase at Felix Populi or answer one of our surveys, you may choose to give us basic information: name, email address, mailing address, ZIP code, phone, and credit card numbers. This allows us to process your transactions more efficiently, and ultimately, to give you a higher caliber of customer service. We may collect more information: your Internet service providerís address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.
In order to serve you better, we may at times contract with other companies to help us process information. For instance, their assistance can help us better fulfill customer orders, manage and enhance customer data, and comply with postal regulations. For your security, these companies are bound by our non-disclosure agreements or contractual arrangements to provide privacy protection for your information.
The personal information we collect is primarily intended to offer better customer service and to improve communications. When a purchased item is not immediately available, many of our customers appreciate receiving an email to update the status of their order. We also may need to contact customers by phone, postal mail, or email if questions arise regarding their orders.
We take all reasonable steps to protect our customersí personal information against loss, misuse, and alteration. We use encryption technology whenever receiving and transferring your personal information on our site.
Felix Populi adheres to a strict privacy code regarding children and does not knowingly accept personal information from any child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Childrenís Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.
At times, we provide links our customers may be interested in. Felix Populi and V.R.U.S.P. Inc. are not responsible for these sites. If you choose to explore these sites and services, we suggest that you carefully review their individual Privacy Policies.
Felix Populi stands by the quality and craftsmanship of our products. We believe the quality will meet or exceed your expectations, however if you are dissatisfied with your order please follow the directions below:
Items can be returned for refund, credit or exchange. Our packing slip is your receipt. Please follow the instructions on the packing slip for returning items to Felix Populi. Items cannot be returned without the packing slip. To return an item, mail it through the USPS with insurance or via FedEx or UPS, to establish a record of shipping, to the address on the packing slip within 30 days of purchase. The item must be sent to the proper address to be credited. Shipping and handling fees and sale items are not eligible for refunds.
Our return policy is subject to change without notice. For the most current return policy please refer to this page on our site.
Policies in effect from November 2007