frequently asked questions

Your Security
At FelixPopuli.com we are very sensitive to your needs to safeguard your personal and financial information. That is why we use Yahoo to host our store and shopping cart, and Paymentech as our payment processor.  Yahoo/Paymentech provide secure online shopping for thousands of Web sites and are extremely reliable. For data transfer, we employ state-of-the-art SSL encryption, which appears on your browser as a gold padlock a the the top of your window when your are in the "secure zone".


Guaranty of Satisfaction
We want you to be completely satisfied with your purchase. And we encourage you to try any of our exceptional products in your home for 30-days. If you feel, for any reason, that our merchandise is not exactly what you were looking for, please feel free to return it to us in saleable condition within 30 days, and you will receive a full refund of the purchase price.

In addition, on our Felix Populi Designer Collections, because of the impeccable materials and workmanship that go into their construction, we are pleased to offer a 1-YR WARRANTY AGAINST DEFECTS IN MATERIALS AND WORKMANSHIP. Simply return the item for repair or replacement, if possible, or a full refund of the purchase price.